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Please note: Only cameras purchased within the last year are eligible for warranty extensions. Warranty starts from date of purchase.
Please upload a copy of your receipt or invoice as a proof of purchase.
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Brinno stands behind every product we make with a no-hassles
warranty. Warranty coverage may be extended, depending on your
region. Brinno Incorporated warrants the product for a minimum of
one year from the original date of purchase against defects in
material and workmanship under use as instructed by the user’s
manual. Brinno, at its option, shall repair or replace the
defective unit covered by this warranty. Please retain the dated
sales receipt as evidence of the date of purchase. You will need
it for any warranty service.
Brinno Incorporated warrants its products against defects in
material or workmanship for the time period and as set forth
below. Pursuant to this Limited Warranty, Brinno will at its
option, (i) repair the product using new or refurbished parts or
(ii) replace the product with a new or refurbished product. For
purposes of this Limited Warranty, “refurbished” means a product
or part that has been returned to its original specifications. In
the event of a defect, these are your exclusive remedies.
No returns or repairs will be accepted without a proper RMA
approval (return merchandise authorization) by Brinno’s dealers,
distributors, or Brinno headquarter in Asia. In order to keep
this warranty in effect, the product must have been handled and
used as prescribed in the instructions accompanying this
warranty. Any tempering of the product or attempts of self repair
voids all warranty. This warranty does not cover any damage due
to accident, misuse, abuse, or negligence. This warranty is valid
only if the product was purchased new from an authorized Brinno
Friday Lock securely connects to your phone wirelessly, giving you the ability to lock or unlock your door as you leave or approach and effortlessly share access with friends and family.